Check your login credentials, internet connection stability, or if there’s scheduled maintenance. If issues persist, reset your password or contact support.
Activate instruments display in the terminal’s "Market Watch" or update your platform to the latest version.
Log into your Personal Area, select the relevant account, click "Reset Password," confirm via email or SMS, and create a new password.
Restart the terminal, check your internet connection, and if the issue persists, contact technical support with a detailed description and include screenshots or logs.