Getting Started and Registration
- How can I register a trading account?
- What documents are required for account verification?
- How long does document verification take?
- How can I change the interface language?
Account Management
- How can I change my registered address, phone number, or email?
- How do I regain access to my Personal Area?
- How can I change my security method (email, SMS, authenticator app)?
- How do I request the deletion of my personal data?
Payments and Financial Operations
- What deposit and withdrawal methods are available?
- How long does transaction processing take?
- Can I cancel a withdrawal request?
- Are there fees for financial transactions?
Trading and Platforms
- Which trading platforms are supported?
- How do I open or close an order?
- What is a swap, and how is it calculated?
- How do I set Stop Loss and Take Profit levels?
Technical Issues
- Why can't I log in to the trading terminal?
- Why are trading instruments not visible?
- How can I reset my trading password?
- What should I do if technical issues occur?
Programs and Special Offers
- Is VPS access available?
- What affiliate programs are available?
- How can I participate in bonus programs?
Security and Privacy
- How does the company protect my personal data?
- What measures are taken in the event of a data breach?
- How do I report a privacy violation?
Complaints and Dispute Resolution
- How do I submit a complaint?
- How long does complaint resolution take?
- What should I do if my trade order was executed incorrectly?
- Why is my account blocked?